There’s a Baby on the Counter
Michael believes we waste about a third of our time being surprised there is a problem in the first place. Our default can be, “Of course there is—now what’s the correct four letter word (acronym) to use as our knee-jerk response?”
The Projectile Spitter
Michael: “I love using questions when speaking because it engages minds. And, if you carefully craft the right relationship with the audience, you can make a presentation more like a conversation where people answer you right back…” (Watch him do this three times in this quick clip.)
“Freeze! Or I’ll Draw Your Circumference!!”
How is it possible we are allowed to graduate from any school without being taught how to listen? And, surprisingly, what is the most important kind of listening that we need to learn how to do?